Tag: customer service

Dear Facebook your customer service for social media agencies sucks!

We all know Facebook is the behemoth of the social media world, our clients have to use it, and now it’s gone pay to play, we all have to spend our budgets to use it to get some kind of decent reach, unless you are in the camp that says it’s...

Chris Norton4 December 20158 August 2020Social Media Marketing Trainingcustomer service, Facebook, Prohibition, Social Media

Broadband customer service on a downward spiral

In the news today, it seems a survey has found that customer service levels from broadband suppliers are getting worse with customers spending an average 17minutes on the phone I have to say I didn't need a new story or survey to tell me that I...

Chris Norton6 December 20071 September 2022Social Media Marketing Trainingcustomer service

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Chris Norton

Chris Norton is the founder of Prohibition and an award winning communications consultant with more than twenty years’ experience. He was a lecturer at Leeds Beckett University and has had a varied PR career having worked both in-house and in a number of large consultancies. He is an Integrated PR and social media blogger and writes on a wide variety of blogs across a huge amount of topics from digital marketing, social media marketing right through to technology and crisis management.

prohibitionpr.co.uk/

Tag: customer service

Dear Facebook your customer service for social media agencies sucks!

Broadband customer service on a downward spiral

If you would to speak to us about delivering a social media training programme

Contact us