I have been writing about online crisis management for years because as you know I do love a good crisis and helping out is one. It’s actually the topic I covered in Share This Too last year and more recently in an article for E-Consultancy. Anyways I have come across this fine infographic on the topic and although I don’t like everything I thought it was rather interesting.
Chris Norton is the founder of Prohibition and an award winning communications consultant with more than twenty years’ experience. He was a lecturer at Leeds Beckett University and has had a varied PR career having worked both in-house and in a number of large consultancies. He is an Integrated PR and social media blogger and writes on a wide variety of blogs across a huge amount of topics from digital marketing, social media marketing right through to technology and crisis management.